Manager in Training

Stars and Strikes Family Entertainment Centers; Concord (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health & 401k Benefits for Eligible Team Members

Bonuses

Free bowling, laser tag & gameplay!

Monthly rewards

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Centers is looking for an experienced Manager in Training to oversee operations across its food & beverage, bowling, and arcade services. This role requires team leadership and excellent customer service to provide an outstanding guest experience.

Ideal candidates should have management experience and be flexible with their schedules. Join our family-owned business for opportunities to grow and contribute within a fun, team-oriented environment.

Qualifications

• 1-2 years of management experience required.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Must be willing to work a flexible schedule including weekends and holidays.

Responsibilities

• Create an exciting atmosphere for guests and team.
• Assist in hiring, training, coaching, and evaluating team members.
• Adhere to HR policies and safety requirements.
• Drive process improvements.
• Address operational service or customer issues.

Skills

Management experience

Hospitality and/or Food & Beverage

Flexible scheduling

Job description

Stars and Strikes Family Entertainment Center is seeking an experienced Manager in Training who is ready to be part of a high volume, fast-paced Entertainment Center.

Our Manager in Training needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Operations Manager in Training, you will be responsible for assisting the GM and CEM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product.

What we’re looking for:

• 1-2 years of management experience
• Experience in Hospitality and/or Food & Beverage is a plus
• Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays

Responsibilities:

• Create an exciting and fun atmosphere to ensure a great experience for our guests and team
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members
• Adhering to core standards, HR policies, training, and safety requirements
• Drive best practices through the organization and leads process improvement
• Address service or customer issues of an operational nature

Why join our team?

• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We are a family-owned business and consider our team members part of our family
• We encourage team members to continue their training by providing online resources
• We provide opportunities for all team members to give back to the community
• We encourage team members to have fun while they work
• We work together as a team and succeed as a team

Perks We Offer:

• Health & 401k Benefits for Eligible Team Members
• Bonuses
• Free bowling, laser tag & gameplay!
• Monthly rewards
• Company-wide contests

Stars and Strikes is an Equal Opportunity Employer.