Concourse Experience Manager — Lead Bowling & Guest Joy

Stars and Strikes Family Entertainment Center; Cumming (GA); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health & 401k Benefits

Bonuses

Paid-Time Off

Free bowling, laser tag & gameplay

Résumé du poste

Stars and Strikes Family Entertainment Center in Georgia seeks a Concourse Experience Manager to oversee daily operations of the concourse, bowling and bar/lane service, and to drive guest satisfaction and sales. The role requires 1–2 years of management experience, a friendly professional demeanor, and availability on weekends and holidays.

The position emphasizes leadership of a fun, guest-focused team within a family entertainment setting, with opportunities for career growth in a fast-paced

Qualifications

• 1-2 years of management experience.
• Friendly, outgoing and professional demeanor.
• Experience in Hospitality and/or Food & Beverage is a preferred.
• Must able to work weekends and holidays.

Responsabilités

• Ensure a “FUN” atmosphere.
• Identify & Resolve Issues Impacting Guest Experience.
• Cleaning of Location.
• Compliance and Training Validation.
• Overall Floor Management (bowling, bar and lane service).

Connaissances

People leadership

Operations management

Guest service

Team development

Budget proficiency

Description du poste

Stars and Strikes Family Entertainment Center in Georgia seeks a Concourse Experience Manager to oversee daily operations of the concourse, bowling and bar/lane service, and to drive guest satisfaction and sales. The role requires 1–2 years of management experience, a friendly professional demeanor, and availability on weekends and holidays.

The position emphasizes leadership of a fun, guest-focused team within a family entertainment setting, with opportunities for career growth in a fast-paced