Guest Experience Leader — Training, Safety & Growth

Chipotle Mexican Grill group; Newtonville (MA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill seeks a Service Leader to ensure safe, quality food and a positive guest experience. You will train and supervise front-of-house crew, maintain a clean line, and support daily operations and office tasks.

The role emphasizes food safety, cash handling, and staff development. Ideal candidates have a high school diploma, restaurant experience, and the ability to communicate effectively in the work locale’s language.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies and procedures.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep a clean, organized line with properly functioning equipment.
• Supervise crew, manage breaks and shifts, and support training and development of front-of-house staff.
• Address customer incidents and work to ensure positive customer experiences.
• Assist with office administration tasks and maintain supplies and equipment.

Skills

Cash handling

Food safety

Office paperwork

Language proficiency

Education

High school diploma

Job description

Chipotle Mexican Grill seeks a Service Leader to ensure safe, quality food and a positive guest experience. You will train and supervise front-of-house crew, maintain a clean line, and support daily operations and office tasks.

The role emphasizes food safety, cash handling, and staff development. Ideal candidates have a high school diploma, restaurant experience, and the ability to communicate effectively in the work locale’s language.