Guest Experience Leader — Store Team Builder

lululemon; Miami (FL); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of developmentcourse

Job summary

lululemon in Miami, FL, is seeking an Assistant Manager, Guest Experience to lead store floor operations and develop a high-performing team. You will coach staff, enhance guest connections, and ensure the store delivers exceptional service aligned with lululemon values.

Responsibilities include hiring and developing leaders, managing daily operations, and upholding brand standards in merchandising and safety. A minimum of 1 year of people management experience is preferred.

Qualifications

• Minimum 1 year people management experience.
• Strong leadership and coaching skills.
• Excellent communication and guest service focus.

Responsibilities

• Lead store floor operations and guest experience to align with brand standards.
• Hire, coach, and develop a diverse team of sales associates.
• Monitor performance and support scheduling, budgets, and visual merchandising.
• Address guest escalations and ensure safe, inclusive store environment.

Skills

People leadership

Customer service

Communication

Conflict resolution

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

lululemon in Miami, FL, is seeking an Assistant Manager, Guest Experience to lead store floor operations and develop a high-performing team. You will coach staff, enhance guest connections, and ensure the store delivers exceptional service aligned with lululemon values.

Responsibilities include hiring and developing leaders, managing daily operations, and upholding brand standards in merchandising and safety. A minimum of 1 year of people management experience is preferred.