Guest Experience Team Lead

Efficientapply; Yakima (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Job summary

Jack in the Box in Yakima, WA seeks a first-line supervisor to train and lead team members to deliver an exceptional guest experience and great tasting, quality food. You will ensure 20/20 guest expectations and compliance with all JIB procedures.

You will supervise front-of-house and back-of-house operations, coach staff, and model professional, calm behavior during peak times to maintain high standards.

Qualifications

• Experience guiding teams to deliver consistent guest service.
• Ability to train staff using official materials.
• Strong communication and coaching skills.

Responsibilities

• Supervise front-of-house and kitchen operations during shifts.
• Train and coach team members to meet guest expectations.
• Maintain cleanliness, safety, and adherence to procedures.

Skills

Customer service

Team leadership

Training

Problem solving

Job description

Jack in the Box in Yakima, WA seeks a first-line supervisor to train and lead team members to deliver an exceptional guest experience and great tasting, quality food. You will ensure 20/20 guest expectations and compliance with all JIB procedures.

You will supervise front-of-house and back-of-house operations, coach staff, and model professional, calm behavior during peak times to maintain high standards.