Guest Experience Leader: On‑Floor Coach & Brand Educator

lululemon; Woodbury (MN); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Fitness classes

Career development

Job summary

lululemon is seeking a Guest Experience Lead to guide in-store interactions, educate customers on product value, and support daily sales targets. You will lead from the floor, supervise as needed, and contribute to a collaborative, inclusive team environment.

The role requires at least 1 year of retail experience, leadership aptitude, and a commitment to delivering high-quality guest service in a fast-paced store setting.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• High school diploma or equivalent required.

Responsibilities

• Lead on the sales floor to deliver an exceptional guest experience.
• Monitor daily metrics and help drive sales and performance.
• Assist in store hiring, onboarding and coaching of teammates.

Skills

Guest experience

Leadership

Communication

Adaptability

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Guest Experience Lead to guide in-store interactions, educate customers on product value, and support daily sales targets. You will lead from the floor, supervise as needed, and contribute to a collaborative, inclusive team environment.

The role requires at least 1 year of retail experience, leadership aptitude, and a commitment to delivering high-quality guest service in a fast-paced store setting.