Guest Experience Leader & Brand Educator

Lululemon Athletica; Madera, Northern (CA, KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Parental top-up

Development courses

Job summary

lululemon is seeking a Guest Experience Lead to champion an inclusive, high‑energy in‑store experience. You will lead from the floor, deliver technical product education, monitor sales progress, and guide the team to meet daily targets.

You will participate in hiring, provide on‑the‑job coaching, and create a respectful environment. The role requires 1 year of retail or customer experience and the ability to travel to assigned stores as needed.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma/GED/equivalent, or above

Responsibilities

• Lead on the floor to deliver exceptional guest experience.
• Provide technical product education to guests.
• Help meet daily sales goals and supervise as needed.
• Participate in hiring and onboarding.
• Coach and recognize team performance.

Skills

Retail experience

Leadership

Customer service

Education

High school diploma/GED

Job description

lululemon is seeking a Guest Experience Lead to champion an inclusive, high‑energy in‑store experience. You will lead from the floor, deliver technical product education, monitor sales progress, and guide the team to meet daily targets.

You will participate in hiring, provide on‑the‑job coaching, and create a respectful environment. The role requires 1 year of retail or customer experience and the ability to travel to assigned stores as needed.