Guest Experience Leader: Inspiring Service & Growth

Lululemon Athletica Inc.; Tampa (FL); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking a Guest Experience Lead to join our store leadership team. You will guide floor operations, deliver technical product education, and ensure every guest receives an outstanding, inclusive experience.

The role requires leading by example, rapid problem solving, and a commitment to achieving daily sales targets through strong teamwork and guest focus. You will participate in hiring and training, supervise daily activities, and help create a fun, high-performance

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Must be legally authorized to work in the country.
• Ability to travel to assigned store with reliable transportation.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide ongoing product education and assist guests as needed.
• Open and close the store according to procedures.
• Review daily metrics to drive sales goals and motivate the team.
• Participate in hiring, onboarding, and training processes.
• Offer direct feedback and coaching to team members.
• Foster an inclusive, collaborative, and productive team environment.

Skills

Retail experience

Communication

Leadership

Education

High school diploma/GED/equivalent

Job description

lululemon Athletica Inc. is seeking a Guest Experience Lead to join our store leadership team. You will guide floor operations, deliver technical product education, and ensure every guest receives an outstanding, inclusive experience.

The role requires leading by example, rapid problem solving, and a commitment to achieving daily sales targets through strong teamwork and guest focus. You will participate in hiring and training, supervise daily activities, and help create a fun, high-performance