Guest Experience Leader & People Coach

Lululemon Athletica Inc.; San Marcos (TX); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Employee discount

Job summary

lululemon Athletica Inc. is seeking an Assistant Manager, Guest Experience to lead from the floor and develop a diverse team that delivers exceptional guest service. You will support hiring, coach performance, and help implement the store's people-first vision while maintaining efficient floor operations and strong product presentation.

The role focuses on inclusive leadership, determining guest solutions, and sustaining a high-energy environment with safety and compliance in mind.

Qualifications

• 1 year people management experience.
• 1 year leadership experience in operations and administration.
• Experience managing store operations and guest interactions.

Responsibilities

• Lead and develop store team to deliver outstanding guest experience.
• Help execute Store Manager's People vision and build diverse teams.
• Provide coaching, feedback and development for team members.
• Assist in hiring and maintaining team performance documentation.
• Open/close store per procedures and ensure safety policies.
• Balance budget and labor responsibilities with Store Manager.

Skills

People management

Leadership

Guest experience

Team building

Decision making

Strategic thinking

Change management

Communication

Diversity & inclusion

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Job description

lululemon Athletica Inc. is seeking an Assistant Manager, Guest Experience to lead from the floor and develop a diverse team that delivers exceptional guest service. You will support hiring, coach performance, and help implement the store's people-first vision while maintaining efficient floor operations and strong product presentation.

The role focuses on inclusive leadership, determining guest solutions, and sustaining a high-energy environment with safety and compliance in mind.