Guest Experience Leader | Store Growth & Inclusion

Lululemon Athletica Inc.; Elmont (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

lululemon is seeking an Assistant Manager, Guest Experience to lead on-the-floor teams, deliver outstanding guest experiences, and develop teammates. You will partner with the Store Manager to hire, coach, and recognize talent, while ensuring inclusive, high‑performing culture.

You will guide operations, merchandising, and scheduling, open/close duties, and help manage budgets and store performance. The role emphasizes inclusivity, integrity, and strategic thinking in a fast-paced retail

Qualifications

• Must be legally authorized to work in the country of the store location.
• Must have the ability to travel to assigned store with reliable transportation.
• Minimum 1 year people management experience.
• Minimum 1 year leadership experience in operations and administration.

Responsibilities

• Lead store floor team and foster an inclusive, engaging culture.
• Develop teammates through coaching, feedback, and recognition.
• Deliver exceptional guest experiences and resolve escalations.
• Collaborate on store operations, merchandising, and budgeting considerations.
• Open and close the store following procedures and ensure safety.

Skills

Inclusion & Diversity

Integrity

Leadership

Guest Experience

Team Building

Decision Making

Strategic Thinking

Change Management

Interactive Communication

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Job description

lululemon is seeking an Assistant Manager, Guest Experience to lead on-the-floor teams, deliver outstanding guest experiences, and develop teammates. You will partner with the Store Manager to hire, coach, and recognize talent, while ensuring inclusive, high‑performing culture.

You will guide operations, merchandising, and scheduling, open/close duties, and help manage budgets and store performance. The role emphasizes inclusivity, integrity, and strategic thinking in a fast-paced retail