Guest Experience Leader - Food Safety & Team Coach

Chipotle Mexican Grill group; Denver (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and high-quality food is prepared and served, while keeping the restaurant line organized and staff well trained. The role requires hands-on leadership and on-your-feet work, with opportunities to advance as you develop future Service Leaders.

You will oversee front-of-house crew development, food safety compliance, scheduling, and office duties, with a strong emphasis on guest

Qualifications

• Cash handling policies and procedures knowledge.
• Food safety knowledge and health department matters.
• Familiarity with office paperwork.
• Ability to speak, read, write, and understand the primary language of the work location.
• Restaurant experience.

Responsibilities

• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

Skills

Cash handling policies

Food safety knowledge

Office paperwork

Restaurant experience

Communication skills

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and high-quality food is prepared and served, while keeping the restaurant line organized and staff well trained. The role requires hands-on leadership and on-your-feet work, with opportunities to advance as you develop future Service Leaders.

You will oversee front-of-house crew development, food safety compliance, scheduling, and office duties, with a strong emphasis on guest