Guest Experience Leader | Food Safety & Team Coach

Chipotle Mexican Grill group

Auburn (AL)

On-site

USD 19,000 - 22,000

Full time

33 hours ago
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Benefits offered by this job

Tuition assistance
Free food
Medical, dental, and vision insurance
Paid time off
Holiday closures
Competitive compensation
Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served; and that the restaurant crew is well trained and provides excellent service.

The role requires being on the line, staying active, and helping with crew tasks and duties throughout shifts. You will help monitor line operations, support food safety policies, train front-of-house staff, and participate in routine office duties to keep the

Qualifications

  • Knowledge of Food Safety and health department matters.
  • Experience with cash handling policies and procedures.
  • High school diploma required; restaurant experience preferred.

Responsibilities

  • Ensure great tasting, high quality food is served.
  • Resolve food quality issues and customer incidents to ensure positive experiences.
  • Support food safety, including hand washing, glove changes, and line time/temperature checks.
  • Monitor crew breaks, shifts, and line schedules; cross-train front-of-house crew.
  • Assist with crew performance reviews and development of future leaders.
  • Assist with office administration duties and ensure supplies and equipment are in working order.

Skills

Food safety
Cash handling
Restaurant experience
Customer service
Team training

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served; and that the restaurant crew is well trained and provides excellent service.

The role requires being on the line, staying active, and helping with crew tasks and duties throughout shifts. You will help monitor line operations, support food safety policies, train front-of-house staff, and participate in routine office duties to keep the

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