Guest Experience Leader - Fast-Paced Restaurant Ops

Dunkin'; Maine; In loco; USD 55.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay + monthly bonus

401(k) program

Paid Time Off & Sick Pay

100% Medical & Dental (single plans)

AFLAC

Free employee meals

Tuition assistance through SNHU

Descrizione del lavoro

The Salema Group Dunkin’ is seeking a guest-focused, people-first leader to deliver exceptional service, train and develop a high-performing team, and own the guest experience on the floor. You thrive in a fast-paced environment, lead from the front, and take pride in building future leaders while upholding our brand standards.

In this on-site store leadership role you will manage daily operations, scheduling, payroll, inventory, and compliance; monitor KPIs and sales trends; control labor and

Competenze

• High school diploma or equivalent required.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.
• ServSafe certification preferred.

Mansioni

• Lead the Guest Experience and uphold brand standards.
• Train, coach, and develop team members to reach their potential.
• Oversee scheduling, payroll, inventory, and compliance.
• Analyze sales trends and drive improvements to KPIs.
• Maintain a safe, clean, and efficient store environment.

Conoscenze

Leadership

Communication

Organizational skills

Customer satisfaction

Team development

Fast-paced environment

Formazione

High school diploma or equivalent

Descrizione del lavoro

The Salema Group Dunkin’ is seeking a guest-focused, people-first leader to deliver exceptional service, train and develop a high-performing team, and own the guest experience on the floor. You thrive in a fast-paced environment, lead from the front, and take pride in building future leaders while upholding our brand standards.

In this on-site store leadership role you will manage daily operations, scheduling, payroll, inventory, and compliance; monitor KPIs and sales trends; control labor and