Guest Experience Leader - Elevate In-Store Service

lululemon; Destin (FL); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon Guest Experience Lead in Destin—an in-store leadership role delivering quality guest experiences through expert product education and teamwork. You will help drive daily sales, mentor teammates, and participate in hiring and training, while leading the floor as Supervisor on Duty.

The position emphasizes inclusive leadership, collaboration with the team, and a strong focus on guest connection, product education, and achieving store targets.

Qualifications

• 1 year retail or customer experience
• Some experience in leading or mentoring others
• Must be legally authorized to work in the country of store location

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests.
• Assist with store readiness and supervision on duty.
• Contribute to hiring, onboarding, and training.
• Review daily metrics to drive sales goals.
• Foster an inclusive, supportive team environment.

Skills

Retail leadership

Customer service

Team mentoring

Communication

Adaptability

Education

High school diploma

Tools

POS systems

Job description

lululemon Guest Experience Lead in Destin—an in-store leadership role delivering quality guest experiences through expert product education and teamwork. You will help drive daily sales, mentor teammates, and participate in hiring and training, while leading the floor as Supervisor on Duty.

The position emphasizes inclusive leadership, collaboration with the team, and a strong focus on guest connection, product education, and achieving store targets.