Guest Experience Leader — Beauty Retail & Salon Team

Ulta Beauty, Inc.; Bolingbrook (IL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Bonus plan

Health benefits

Dental benefits

Vision benefits

Life and disability benefits

Job summary

Ulta Beauty, Inc. is seeking an Experience Manager to lead a salon and boutique team, delivering exceptional guest experiences and top-line growth across services, boutiques and retail. You will drive guest satisfaction, coach staff, and manage scheduling, training, and compliance to achieve annual goals.

The role requires a drive for results, a passion for beauty, and the ability to lead, influence, and develop the team while maintaining Ulta Beauty’s standards and culture.

Qualifications

• Bachelor’s degree preferred in a relevant field.
• Cosmetology license and/or cosmetology management license as required by state law.
• Experience in fast-paced retail management and beauty services is highly valued.

Responsibilities

• Lead a high performing team of salon and boutique professionals.
• Drive guest experience, guest loyalty, and top-line sales across services and retail.
• Ensure compliance with policies, schedules, and operational standards.

Skills

Technology proficiency

Written communication

Interpersonal skills

Organizational skills

Decision making under pressure

Education

Bachelor’s degree

Cosmetology license

Job description

Ulta Beauty, Inc. is seeking an Experience Manager to lead a salon and boutique team, delivering exceptional guest experiences and top-line growth across services, boutiques and retail. You will drive guest satisfaction, coach staff, and manage scheduling, training, and compliance to achieve annual goals.

The role requires a drive for results, a passion for beauty, and the ability to lead, influence, and develop the team while maintaining Ulta Beauty’s standards and culture.