Guest Experience Leader

Efficientapply; Richland (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

Feast Foods, LLC dba Jack in the Box is seeking a first-line operations supervisor responsible for training and leading team members to deliver an exceptional guest experience. The role emphasizes great tasting food, adherence to 20/20 guest expectations, and compliance with all Jack in the Box procedures and standards.

The supervisor will train staff on Guest Expectations, maintain a neat appearance, model friendly behavior, ensure proper staffing, monitor food quality, and drive consistent,

Qualifications

• 6 months JIB experience or 1 year supervisory experience in a restaurant or retail setting.
• Must be at least 18 years old; may require ServSafe certification depending on state.
• Ability to speak, read, and write in English; strong interpersonal and organization skills.

Responsibilities

• Supervise and train team members on guest service standards and restaurant procedures.
• Ensure cleanliness, food safety, and accurate order fulfillment across front and back of house.
• Lead by example during peak times; coach staff to deliver fast, friendly service.

Job description

Feast Foods, LLC dba Jack in the Box is seeking a first-line operations supervisor responsible for training and leading team members to deliver an exceptional guest experience. The role emphasizes great tasting food, adherence to 20/20 guest expectations, and compliance with all Jack in the Box procedures and standards.

The supervisor will train staff on Guest Expectations, maintain a neat appearance, model friendly behavior, ensure proper staffing, monitor food quality, and drive consistent,