Guest Experience Team Leader

Efficientapply; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Feast Foods, LLC dba Jack in the Box is seeking a first-line operational supervisor to train and lead team members in delivering an exceptional guest experience, ensuring great tasting/quality food, and upholding all JIB standards.

The role focuses on coaching staff, maintaining cleanliness, ensuring consistent service, and upholding food safety while providing strong leadership during busy periods.

Qualifications

• Experience requirement: 6 consecutive months JIB experience and 100% certification in all workstations for internal promotions, or 1-year supervisory experience in a restaurant or retail environment.
• Customer service focus and leadership abilities are essential for coaching staff and maintaining standards.
• Ability to train, supervise, and lead team members to deliver consistent guest experiences.

Responsibilities

• Train and lead team members to consistently deliver exceptional guest experiences.
• Enforce Jack in the Box procedures, systems, and standards across the restaurant.
• Supervise front and back of house operations and ensure timely service and food quality.
• Model professional appearance, hospitality, and teamwork during busy periods.
• Coach staff on guest interactions, order accuracy, and food safety compliance.

Job description

Feast Foods, LLC dba Jack in the Box is seeking a first-line operational supervisor to train and lead team members in delivering an exceptional guest experience, ensuring great tasting/quality food, and upholding all JIB standards.

The role focuses on coaching staff, maintaining cleanliness, ensuring consistent service, and upholding food safety while providing strong leadership during busy periods.