Guest Experience Leader

Five Below; Dedham (MA); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is looking for a capable store leader who will wow customers and drive front-end operations in a high-energy, fast-paced environment.

You will recruit, train, and supervise crew members while ensuring a fast, friendly checkout and brand-standard merchandising across the store. Minimum education and management experience are required, with strong communication and multitasking abilities valued.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wowed customer through personal contact and ensure fast, friendly checkout.
• Lead store to achieve customer service score goals.
• Oversee front end operations and merchandising to brand standards.
• Ensure front-end equipment working and train associates.
• Manage opening/closing, store cleanliness, and readiness.
• Perform store manager duties in absence of manager.
• Recruit, train, coach, and supervise crew members.
• Collaborate with leadership on merchandising and recovery.
• Perform general store maintenance and stock room upkeep.

Skills

Verbal communication

Written communication

Leadership

Multi-tasking

Creativity

Composure under pressure

Education

High School Diploma

College experience

Job description

Five Below is looking for a capable store leader who will wow customers and drive front-end operations in a high-energy, fast-paced environment.

You will recruit, train, and supervise crew members while ensuring a fast, friendly checkout and brand-standard merchandising across the store. Minimum education and management experience are required, with strong communication and multitasking abilities valued.