Guest Experience Lead & Store Operations Coach

UDF-MyScoop Branding; Columbus (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

UDF-MyScoop Branding is seeking an Assistant Manager in Columbus, OH to lead a team in delivering exceptional guest service. You will supervise associates, coach staff, and ensure smooth store operations during your shift.

You will manage daily tasks, assist with inventory, and maintain compliance with safety and cash handling procedures, while upholding the Hi Five Guest Experience standards.

Qualifications

• Ability to communicate effectively with customers in English.
• Strong customer service orientation and guest-focused approach.
• Experience in supervising or coaching staff is preferred.

Responsibilities

• Supervise and coach associates to deliver The Hi Five Guest Experience.
• Oversee store administration, deliveries, and paperwork.
• Ensure accurate handling of POS, cash, and gas transactions.

Job description

UDF-MyScoop Branding is seeking an Assistant Manager in Columbus, OH to lead a team in delivering exceptional guest service. You will supervise associates, coach staff, and ensure smooth store operations during your shift.

You will manage daily tasks, assist with inventory, and maintain compliance with safety and cash handling procedures, while upholding the Hi Five Guest Experience standards.