Guest Experience Lead & Front-End Coach

The TJX Companies, Inc.; Bridgewater Township (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care options

Job summary

The TJX Companies, Inc. is seeking an energetic front-end leader at TJ Maxx in Bridgewater, NJ. You will promote an outstanding customer experience, manage front-end operations, and mentor Associates on loyalty programs and procedures.

Qualified candidates will have 1 year of retail and 6 months of leadership experience, with strong communication, merchandising, and teamwork skills. Responsibilities include POS coverage, breaks coordination, and adherence to labor laws.

Qualifications

• Strong customer service focus and ability to engage with customers
• Understanding of merchandising techniques to promote products and loyalty programs
• Ability to manage front-end operations and POS coverage
• Willingness to work flexible schedule including nights and weekends
• Experience leading a small team or coordinating Associates is a plus

Responsibilities

• Promote an excellent customer experience and lead by example at the front of store
• Train and mentor Associates on front end principles and loyalty programs
• Assign registers and coordinate breaks for Associates; ensure POS coverage
• Address customer concerns promptly and maintain a clean, organized store
• Promote safety, reduce shrink, and comply with labor laws and policies
• Engage with management to communicate priorities and progress

Skills

Communication

Merchandising

Multi-tasking

Team player

Training others

Job description

The TJX Companies, Inc. is seeking an energetic front-end leader at TJ Maxx in Bridgewater, NJ. You will promote an outstanding customer experience, manage front-end operations, and mentor Associates on loyalty programs and procedures.

Qualified candidates will have 1 year of retail and 6 months of leadership experience, with strong communication, merchandising, and teamwork skills. Responsibilities include POS coverage, breaks coordination, and adherence to labor laws.