Guest Experience Lead - Front Desk & Admin (Part-Time)

Mennonite Economic Development Associates (MEDA); New York (NY); On-site; USD 28,000 - 34,000; Part time

Job summary

49-27 Property Ops LLC is seeking a friendly Front Desk Coordinator to support our New York studio. This role is the first point of contact and is vital for creating a positive, welcoming experience for employees, vendors, and visitors.

You will greet guests, answer calls, manage mail, and coordinate deliveries while maintaining organized records. Proficiency with Microsoft Office and bilingual Spanish are strongly preferred.

Qualifications

• Strong customer service and interpersonal skills.
• Detail-oriented, organized, and reliable.
• Comfortable multitasking in a busy office environment.
• Ability to work independently and take initiative.
• Bilingual Spanish strongly preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Prior receptionist, customer service, or administrative experience preferred.

Responsibilities

• Greet visitors, vendors, and guests in a professional and welcoming manner
• Answer and direct incoming phone calls; take and relay messages via email
• Manage incoming and outgoing mail, packages, and certified mail
• Coordinate shipping requests (FedEx, UPS, GetGo) and create mailing labels
• Maintain the front desk email inbox and assist with companywide communications as requested
• Log, collect, and distribute incoming checks following established procedures
• Distribute subcontractor and vendor checks once required documentation is completed
• File shipping confirmations and maintain organized office records
• Provide general front desk and administrative support as needed

Skills

Customer service

Interpersonal skills

Detail oriented

Multitasking

Independent work

Bilingual Spanish

MS Office

Receptionist experience

Tools

MS Office (Outlook, Word, Excel)

Job description

49-27 Property Ops LLC is seeking a friendly Front Desk Coordinator to support our New York studio. This role is the first point of contact and is vital for creating a positive, welcoming experience for employees, vendors, and visitors.

You will greet guests, answer calls, manage mail, and coordinate deliveries while maintaining organized records. Proficiency with Microsoft Office and bilingual Spanish are strongly preferred.