Guest Experience Front Desk Specialist

Insight Global; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading staffing agency located in New York City is seeking a skilled Receptionist to manage the front-of-house visitor experience and support office operations. This role requires 4-6 years of experience in administration, excellent communication skills, and proficiency in Microsoft Office. Responsibilities include greeting guests, managing mail and packages, and assisting with scheduling and meeting room readiness. Join a collaborative environment that fosters a professional and welcoming workplace culture.

Qualifications

• 4-6 years in administration or receptionist role.
• Ability to multitask, prioritize tasks, and manage schedules.
• Strong customer service orientation.

Responsibilities

• Provide coverage of the front desk and reception area.
• Greet and check in visitors, including new hires and executive guests.
• Manage visitor logs, badges, and compliance with security procedures.
• Coordinate executive lunch deliveries in partnership with Executive Assistants.

Skills

Excellent verbal and written communication

Organizational skills

Proficiency in Microsoft Office Suite

Interpersonal skills

Attention to detail

Problem-solving skills

Education

High school diploma or GED

Tools

Microsoft Office Suite (Word, Excel)

Job description

A leading staffing agency located in New York City is seeking a skilled Receptionist to manage the front-of-house visitor experience and support office operations. This role requires 4-6 years of experience in administration, excellent communication skills, and proficiency in Microsoft Office. Responsibilities include greeting guests, managing mail and packages, and assisting with scheduling and meeting room readiness. Join a collaborative environment that fosters a professional and welcoming workplace culture.