Guest Experience Lead — Front Desk & Admin

JLL; San Jose (CA); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay access

Job summary

JLL is seeking a receptionist at our San Jose office to be the first point of contact for visitors and clients. You will support front desk operations, manage calls and emails, and provide administrative assistance to maintain smooth daily operations with hospitality and professionalism.

The role requires 2–3 years in a similar setting, strong communication, and the ability to multitask in a fast-paced environment. On-site work with physical activities including lifting up to 25 pounds.

Qualifications

• High school diploma or equivalent.
• 2-3 years of receptionist or similar customer-facing role.
• Excellent verbal and written communication skills.
• Proficient with MS Office Suite and office equipment.
• Highly organized with ability to multitask in a busy environment.
• Ability to handle confidential information with discretion.
• Regular physical activity including standing and lifting up to 25 pounds.

Responsibilities

• Greet visitors and clients in a friendly and professional manner.
• Answer incoming calls and emails; transfer or take messages as needed.
• Manage meeting room bookings and shared calendars for the office.
• Provide administrative support including data entry, filing, and photocopying.
• Receive, sort, and distribute mail and packages; assist with shipments.
• Coordinate with Workplace management on badge control and office supplies.
• Assist with coordinating office events, catering, and AV setup.

Skills

Receptionist experience

Communication skills

Multitasking

Confidentiality

Physical stamina

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

JLL is seeking a receptionist at our San Jose office to be the first point of contact for visitors and clients. You will support front desk operations, manage calls and emails, and provide administrative assistance to maintain smooth daily operations with hospitality and professionalism.

The role requires 2–3 years in a similar setting, strong communication, and the ability to multitask in a fast-paced environment. On-site work with physical activities including lifting up to 25 pounds.