Bilingual Front Desk Pro | Guest Experience & Admin Support

Talentify; Lawrence Township (NJ); On-site; USD 40,000 - 41,000; Full time

Job summary

JLL in Lawrence, NJ is seeking a professional Receptionist to serve as the welcoming face of our client’s facility, handling front-desk tasks, visitor check-in, and security badge issuance with professionalism and care.

In this role you will answer calls, greet guests, manage logs, perform clerical duties, and provide coordinated support across sites. You’ll report to the Facility Manager and collaborate with internal and external stakeholders to ensure smooth operations and outstanding service.

Qualifications

• High school diploma or equivalent with proficiency in office administration and customer service environments.
• Minimum 2 years of experience working as a receptionist or in a similar front-desk role with proven ability to manage high-traffic areas professionally.
• Bilingual fluency in English and Spanish with strong written and verbal communication skills to effectively interact with diverse stakeholders at all organizational levels.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) for daily correspondence, scheduling, reporting, and administrative tasks.
• Demonstrated ability to establish priorities, manage multiple tasks simultaneously, meet deadlines consistently, and work independently with minimal supervision.

Responsibilities

• Answer all incoming calls promptly using established company protocols and route them to the appropriate departments while maintaining professionalism and accuracy.
• Greet and direct all visitors, employees, and contractors courteously, providing necessary orientation and ensuring proper check-in procedures are followed consistently.
• Issue and manage security badges for visitors and regular employees according to standard operating procedures while maintaining accurate visitor logs and access control.
• Perform clerical and administrative support duties including filing, database management, document preparation, and other office-related tasks as assigned by the Facility Manager and Facility Coordinator.
• Respond to routine client inquiries and general questions efficiently, escalating complex matters to appropriate team members while ensuring timely follow-up.
• Maintain a clean, organized, and safe reception workspace that reflects JLL's professional standards and supports operational efficiency throughout the facility.
• Provide flexible support across multiple sites as needed and participate actively in facility programs with a commitment to continuous learning and professional development.

Skills

Bilingual English & Spanish

Microsoft Office Suite

Customer service

Multitasking

Education

High school diploma or equivalent

Associate degree in Business Administration (preferred)

Tools

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Job description

JLL in Lawrence, NJ is seeking a professional Receptionist to serve as the welcoming face of our client’s facility, handling front-desk tasks, visitor check-in, and security badge issuance with professionalism and care.

In this role you will answer calls, greet guests, manage logs, perform clerical duties, and provide coordinated support across sites. You’ll report to the Facility Manager and collaborate with internal and external stakeholders to ensure smooth operations and outstanding service.