Guest Experience Lead — Flexible Hours & Growth

McDonald's; Florida; On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Competitive pay between $14.25 per hou

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or教育alass

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s Palmetto is seeking a Guest Experience Lead to ensure every guest leaves satisfied. You’ll greet customers, monitor service flow, and coordinate with the team to keep the restaurant inviting, clean, and efficient.

The role emphasizes hospitality, clear communication, and proactive problem solving, with perks including competitive hourly pay, meal discounts, paid time off, tuition assistance, and opportunities for training and advancement.

Qualifications

• A humble and hospitable demeanor;
• Passion for helping and serving others (customers and fellow team members);
• A desire to learn and grow;
• The ability to communicate effectively and anticipate customer needs

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Job description

McDonald’s Palmetto is seeking a Guest Experience Lead to ensure every guest leaves satisfied. You’ll greet customers, monitor service flow, and coordinate with the team to keep the restaurant inviting, clean, and efficient.

The role emphasizes hospitality, clear communication, and proactive problem solving, with perks including competitive hourly pay, meal discounts, paid time off, tuition assistance, and opportunities for training and advancement.