Guest Experience Lead — Flexible Schedule & Growth

McDonald’s; Tampa (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Tampa is seeking a Guest Experience Leader to ensure every guest leaves happy. You’ll check in with guests, handle concerns, and work closely with teammates to keep the restaurant welcoming and clean.

Ideal candidates show hospitable demeanor, a passion for helping others, and strong communication. You’ll guide promotions, explain app benefits, and grow with training and advancement opportunities while earning competitive hourly pay.

Qualifications

• Must have a customer-focused mindset and hospitable demeanor.
• Strong communication and ability to anticipate guest needs.
• Willingness to learn and grow in a fast-paced environment.
• Teamwork and reliability in a busy restaurant.

Responsibilities

• Lead the guest experience and check in with guests to ensure enjoyment.
• Resolve guest concerns to their satisfaction.
• Collaborate with team to maintain a welcoming, clean restaurant.
• Promote the McDonald’s App and Mobile Order & Pay features to guests.

Skills

Guest-centric

Team player

Effective communication

Hospitality mindset

Tools

McDonald’s App

Mobile Order & Pay

Job description

McDonald’s in Tampa is seeking a Guest Experience Leader to ensure every guest leaves happy. You’ll check in with guests, handle concerns, and work closely with teammates to keep the restaurant welcoming and clean.

Ideal candidates show hospitable demeanor, a passion for helping others, and strong communication. You’ll guide promotions, explain app benefits, and grow with training and advancement opportunities while earning competitive hourly pay.