Guest Experience Lead: Flexible Schedule & Growth

McDonald's; Texas; Hybrid; USD 18,000 - 20,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training & advancement

Direct deposit

401k

Medical/dental/vision

Job summary

McDonald’s South Post Oak is seeking a Guest Experience Lead to ensure guest satisfaction and smooth restaurant operations in a fast-paced setting. You will lead the guest experience, resolve concerns, and collaborate with the team to maintain a welcoming environment.

The role emphasizes guest service excellence, teamwork, and knowledge of promotions and the McDonald’s App. Competitive hourly pay and comprehensive perks are offered for individuals who value service and growth.

Qualifications

• Customer service experience and ability to handle guest concerns.

Responsibilities

• Check in with guests to ensure satisfaction.
• Resolve guest issues promptly and professionally.
• Maintain a welcoming, clean restaurant environment.
• Promote McDonald’s App and promotions.

Skills

Guest service

Teamwork

Communication

Job description

McDonald’s South Post Oak is seeking a Guest Experience Lead to ensure guest satisfaction and smooth restaurant operations in a fast-paced setting. You will lead the guest experience, resolve concerns, and collaborate with the team to maintain a welcoming environment.

The role emphasizes guest service excellence, teamwork, and knowledge of promotions and the McDonald’s App. Competitive hourly pay and comprehensive perks are offered for individuals who value service and growth.