Guest Experience Lead — Flexible Scheduling & Growth

McDonald's Restaurants Limited; Shawnee (OK); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Employee discounts

Paid sick leave

Tuition reimbursement

Training opportunities

Direct deposit

401k plan

Medical benefits

Job summary

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to ensure guests have an outstanding visit. You’ll check in with guests, resolve concerns, and keep the restaurant welcoming, clean, and friendly.

This role offers competitive pay, employee discounts and free meals, and benefits such as tuition reimbursement, training opportunities, weekly deposits, and a 401k plan. Teamwork and knowledge of promotions and the McDonald’s App are key.

Qualifications

• Experience delivering excellent guest service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Lead the guest experience and check in with guests to ensure satisfaction.
• Handle guest concerns and resolve issues to their satisfaction.
• Collaborate with the team to maintain a welcoming, clean restaurant environment.
• Promote promotions and McDonald’s App benefits to guests.

Skills

Customer service

Communication

Hospitality

Teamwork

Problem solving

Job description

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to ensure guests have an outstanding visit. You’ll check in with guests, resolve concerns, and keep the restaurant welcoming, clean, and friendly.

This role offers competitive pay, employee discounts and free meals, and benefits such as tuition reimbursement, training opportunities, weekly deposits, and a 401k plan. Teamwork and knowledge of promotions and the McDonald’s App are key.