Guest Experience Host — Gaming Café

Paycom - ATS; Des Plaines (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Paycom - ATS is seeking a Guest Service Host to deliver exceptional service to guests and vendors in our gaming cafe environment. The role focuses on welcoming guests, maintaining cleanliness, and operating a touch-sensitive POS system.

Responsibilities include handling cash transactions, documenting guest activity, and ensuring compliance with safety and sanitation standards. The position requires 21+ years of age and strong interpersonal skills, with opportunities to participate in trainings

Qualifications

• 21+ years of age
• Previous customer service experience preferred
• Able to operate a touch-sensitive POS system
• Lift up to 15 pounds and stand for long periods
• Strong interpersonal skills and teamwork
• Attend meetings and trainings as required

Responsibilities

• Provide exceptional customer service to guests and vendors
• Maintain cleanliness of café, gaming areas, restrooms, and common spaces
• Operate POS system and handle cash transactions
• Record temperatures and monitor safety and sanitation
• Assist management with events and promotions
• Identify and report equipment issues and inventory needs

Skills

Customer service

POS system

Communication

Team player

Cash handling

Health & safety

Attendance

Tools

POS terminal

Job description

Paycom - ATS is seeking a Guest Service Host to deliver exceptional service to guests and vendors in our gaming cafe environment. The role focuses on welcoming guests, maintaining cleanliness, and operating a touch-sensitive POS system.

Responsibilities include handling cash transactions, documenting guest activity, and ensuring compliance with safety and sanitation standards. The position requires 21+ years of age and strong interpersonal skills, with opportunities to participate in trainings