Guest Experience Host — Front Desk & In-Room Service

Hyatt Hotels Corporation

Sugar Land (TX)

On-site

USD 21,000 - 26,000

Full time

2 days ago

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Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

Hyatt Hotels Corporation is seeking a Front Desk Supervisor or Sales Coordinator to join the Front Office team at Hyatt Place London Heathrow Airport. The role focuses on welcoming guests, checking in/out, handling reservations, and ensuring a seamless guest experience with a positive, professional demeanor.

Applicants should have a high school diploma or equivalent and prior customer service experience. The position offers competitive wages, health benefits, PTO, and travel discounts as part of

Qualifications

High School diploma or equivalent preferred.
Previous customer service experience required or equivalent training.
Dynamic, engaging and passionate personality with the ability to multi-task.

Responsibilities

Greet, register, and assign rooms to guests.
Verify customers' credit and establish payment method.
Make and confirm external reservations for dinners, entertainment, and transportation.
Compute bills, collect payments, and balance accounts.

Skills

Customer service

Multi-tasking

Dynamic personality

Engaging demeanor

Education

High School diploma or equivalent

Job description

Applicants should have a high school diploma or equivalent and prior customer service experience. The position offers competitive wages, health benefits, PTO, and travel discounts as part of

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