Gallery Host

Hyatt Hotels Corporation; Sugar Land (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Zusammenfassung

Hyatt Hotels Corporation is seeking a Front Desk Supervisor or Sales Coordinator to join the Front Office team at Hyatt Place London Heathrow Airport. The role focuses on welcoming guests, checking in/out, handling reservations, and ensuring a seamless guest experience with a positive, professional demeanor.

Applicants should have a high school diploma or equivalent and prior customer service experience. The position offers competitive wages, health benefits, PTO, and travel discounts as part of

Qualifikationen

• High School diploma or equivalent preferred.
• Previous customer service experience required or equivalent training.
• Dynamic, engaging and passionate personality with the ability to multi-task.

Aufgaben

• Greet, register, and assign rooms to guests.
• Verify customers' credit and establish payment method.
• Make and confirm external reservations for dinners, entertainment, and transportation.
• Compute bills, collect payments, and balance accounts.

Kenntnisse

Customer service

Multi-tasking

Dynamic personality

Engaging demeanor

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Close Inclusive Collection Job Postings Notification

Act as host providing guests with a full range of individualized service during hotel stay.

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Position Requirements

• Greet, register, and assign rooms to guests of the hotel.
• Verify customers' credit, and establish payment method.
• Makeand confirm external reservations for dinner, entertainment, and transportation.
• Compute bills, collect payments, and make change for guests.
• Answer hotel phone and handle guest requests and inquiries.
• Transmit and receive messages, using telephones or PMS system.
• Deposit guests' valuables in hotel safes or safe-deposit boxes.
• Perform bookkeeping activities, such as balancing accounts.
• Serve food in guest rooms upon request, ensuring a positive in-room dining experience.
• Act as a private lounge host.
• Practice safe work habits and use required safety equipment.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Perform other duties as requested by management.

Experience

• High School diploma or equivalent preferred.
• Previous customer service experience required or equivalent training.
• Dynamic, engaging and passionate personality with the ability to multi-task.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Hyatt Place London Heathrow Airport | London , ENG , GB

Our family is always growing. Want to be in the know?