Guest Experience Host – Dining & Reservations

Carter Hospitality Group, LLC

Johnson City (TX)

On-site

USD 14,000 - 21,000

Part time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Employee discounts

Referral program

Paid sick time

Job summary

Carter Creek Winery Resort & Spa in Johnson City, Texas is seeking a Host/Hostess to coordinate dining room reservations and guest seating, ensuring a seamless transition from podium to table. You will answer questions about the property, take reservations by phone or online, and direct guests to dining areas with menus and wine lists.

The ideal candidate has at least one year of restaurant experience, can communicate clearly in English, and presents a professional appearance.

Qualifications

One year of restaurant experience preferred.
Must be able to speak, read, understand and write the primary language of the work place.

Responsibilities

Coordinate seating and reservations for the dining room; monitor server workflow under supervisor.
Answer phones within three rings courteously and professionally.
Meet and greet guests promptly and address guests by name when possible.
Escort guests to tables with clean menus and wine lists.
Maintain knowledge of the Dining Room menu.
Maintain a waiting list with approximate times and inform guests when their table is ready.
Handle guest complaints promptly and inform the Manager.
Anticipate guests’ needs at all times.
Inspect and replace menus and wine lists as needed.
Perform other duties as assigned by the Manager.
Maintain a professional appearance and demeanor.