Restaurant Host

SERVPRO of Saginaw / Bay City; Johnson City (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Referral program

Paid sick time

Job summary

Carter Creek Winery Resort & Spa in Johnson City, TX is hiring a Host/Hostess to manage dining reservations and guest seating. You will answer phones, greet guests, and direct them to tables while maintaining menus and wine lists.

Experience in a restaurant and ability to communicate in the workplace language are preferred. This part-time position offers opportunities for additional banquet and event support, with benefits like employee discounts and referral programs.

Qualifications

• One year previous restaurant experience preferred.
• Must be able to speak, read, understand and write the primary language of the work place.

Responsibilities

• Coordinate seating and reservations for dining room.
• Answer phones promptly and courteously.
• Greet guests and escort to tables with menus and wine lists.
• Maintain knowledge of the Dining Room menu and wine list.
• Manage waiting list and inform guests when their table is ready.
• Address guest concerns professionally and inform the Manager.

Skills

Restaurant experience

Customer service

Job description

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

For more information, visit https://www.cartercreek.com.

SUMMARY: Carter Creek Winery Resort & Spa is currently hiring Host/Hostess to join our resort. In this position, the ideal candidate will be coordinating dining room reservations and guest seating to assure a seamless transition from the podium to the table. Answer questions about and direct guests to other areas of the property, answer the phones and take restaurant reservations.

DUTIES

• Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
• Answer phones with in three rings in a courteous and professional manner.
• Meets and greets guests promptly, courteously, and addressing guests by name when possible.
• Escorts guests to tables with proper amount of clean menus and wine lists.
• Maintains a complete working knowledge of the Dining Room menu.
• Maintains a waiting list with approximate times, directs guests to areas to wait and to inform the guests when their table is ready.
• Handles all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
• Anticipates guests' needs at all times.
• Inspects and replaces menus and wine lists that are soiled.
• Performs other duties as assigned by the Manager
• Maintains a professional appearance and demeanor.

JOB KNOWLEDGE

One year previous restaurant experience preferred. Must be able to speak, read, understand and write the primary language of the work place. Restaurant experience preferred.

CERTIFICATE REQUIREMENTS

• TABC Certification
• Food Handler Certification

BENEFITS (Part-time)

• Employee discounts
• Referral program
• Paid sick time

SCHEDULE

• Must be available to work all shifts including weekends
• Additional work available for special banquets or events