Guest Experience Host - Bowling Center Front Desk (Part-time)

Spanish Springs Lanes; Timonium (MD); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play $1

20% off events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Timonium, MD is hiring a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and ring sales at the counter. If you enjoy a fast-paced atmosphere and helping guests start their bowling experience on a high note, this is a great fit.

The role involves greeting guests in person and on the phone, logging issues, assisting with basic bowling instruction, operating the POS and central panel, and supporting event leagues.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Lucky Strike Entertainment in Timonium, MD is hiring a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and ring sales at the counter. If you enjoy a fast-paced atmosphere and helping guests start their bowling experience on a high note, this is a great fit.

The role involves greeting guests in person and on the phone, logging issues, assisting with basic bowling instruction, operating the POS and central panel, and supporting event leagues.