Bowling Center Front Desk & Guest Experience Associate

Spanish Springs Lanes; Towson (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Towson, MD is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage waitlists, and assist with bowling operations.

The role requires an 18+ age minimum, friendly phone and in-person communication, and the ability to handle sales at the counter while following cash procedures. Evening and night shifts are available in a single location.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Telephone etiquette

Hospitality experience

Customer service mindset

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in Towson, MD is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage waitlists, and assist with bowling operations.

The role requires an 18+ age minimum, friendly phone and in-person communication, and the ability to handle sales at the counter while following cash procedures. Evening and night shifts are available in a single location.