Guest Experience Host — Bowling Center Front Desk

Spanish Springs Lanes; Woodside (NY); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Free Bowling

20% off Events

50% off Food & Beverages

Arcade Play ($1)

Job summary

Lucky Strike Entertainment is hiring a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and assist with bowling operations. You will ring sales, log equipment issues, and help leagues while maintaining top-notch guest service in a lively venue.

Experience in hospitality or retail, excellent phone etiquette, and the ability to serve alcohol per state law are required. Evening and weekend availability are expected at this location.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Friendly demeanor

Strong communication

Cash handling / POS experience

Education

HS Diploma or equivalent

Tools

POS system

Cash handling

Job description

Lucky Strike Entertainment is hiring a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and assist with bowling operations. You will ring sales, log equipment issues, and help leagues while maintaining top-notch guest service in a lively venue.

Experience in hospitality or retail, excellent phone etiquette, and the ability to serve alcohol per state law are required. Evening and weekend availability are expected at this location.