Guest Experience Front Desk Specialist (CPR-Certified)

Talentify; Merriam (KS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Genesis Health Clubs in Merriam, KS seeks a Front Desk Associate to manage day-to-day front desk operations, greet guests, process check-ins, and promote member retention with high-quality service.

You will answer phones, schedule and transfer calls, maintain a clean reception area, handle cash and card transactions, and participate in staff meetings while upholding a professional demeanor at all times.

Qualifications

• Must be available to work weekends, evenings, and holidays.
• CPR certification or obtain within 60 days of start date.
• Ability to work well with others.
• Experience in cash handling and processing credit cards.
• Customer service abilities.

Responsibilities

• Executes front desk procedures as outlined by the manual.
• Answers phones, takes messages, and transfers calls.
• Knowledgeable about club amenities and surroundings.
• Communicates kindly and sincerely using members' names.
• Attends staff and club meetings and events.
• Establishes professional relationships with members and staff.
• Keeps front desk clean, maintained, and organized at all times.
• Responds quickly and appropriately to emergencies.

Skills

Customer service

Cash handling

Teamwork

Job description

Genesis Health Clubs in Merriam, KS seeks a Front Desk Associate to manage day-to-day front desk operations, greet guests, process check-ins, and promote member retention with high-quality service.

You will answer phones, schedule and transfer calls, maintain a clean reception area, handle cash and card transactions, and participate in staff meetings while upholding a professional demeanor at all times.