Guest Services Front Desk Specialist - CPR Certified

Talentify; Independence (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Genesis Health Clubs is seeking a Front Desk Associate to manage daily guest check-ins, assist members, and uphold excellent customer service standards at our Independence location. You will handle phones, data entry, and member inquiries while representing the club professionally.

The role requires weekend/evening/holiday availability, CPR certification within 60 days, and cash handling experience. You will collaborate with staff and support club goals in a fast-paced environment.

Qualifications

• Experience in cash handling and processing payments.
• Excellent customer service skills and ability to communicate clearly.

Responsibilities

• Executes procedures as outlined by front desk manual.
• Answer phones, take messages and transfer calls.
• Knowledgeable of Clubs amenities and surroundings.
• Communicates kindly and sincerely using members name.
• Attends all staff and club meetings and events.
• Establish and maintain professional relationships with members and staff.
• Ensures front desk is clean, maintained and organized at all times.
• Ability to respond quickly and appropriately to emergency situations.

Skills

Cash handling

Credit card processing

Customer service

Communication

Teamwork

Job description

Genesis Health Clubs is seeking a Front Desk Associate to manage daily guest check-ins, assist members, and uphold excellent customer service standards at our Independence location. You will handle phones, data entry, and member inquiries while representing the club professionally.

The role requires weekend/evening/holiday availability, CPR certification within 60 days, and cash handling experience. You will collaborate with staff and support club goals in a fast-paced environment.