Guest Experience Front Desk Specialist
Omni Hotels
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Job summary
Omni Hotels in New Haven, CT, seeks a personable Front Desk Associate to provide warm, efficient check-in and check-out experiences. You will learn all reservations procedures, guest scenarios, and the inter-department relationships that keep a busy hotel running smoothly.
You will assist Guest Services during peak times, handle PBX calls, and support Front Office management to ensure daily shift checklists are completed accurately.
Job description
Omni Hotels in New Haven, CT, seeks a personable Front Desk Associate to provide warm, efficient check-in and check-out experiences. You will learn all reservations procedures, guest scenarios, and the inter-department relationships that keep a busy hotel running smoothly.
You will assist Guest Services during peak times, handle PBX calls, and support Front Office management to ensure daily shift checklists are completed accurately.
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