Guest Experience Concierge - Front Desk
The Crescent Hotels Group
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Job summary
The Crescent Hotels & Resorts is seeking a Front Desk Agent in New Haven, CT. You will greet guests, handle registrations, and assist with guest inquiries to ensure high satisfaction. Excellent communication in English and a professional appearance are required.
The role involves coordinating with housekeeping, engineering, and F&B to ensure a smooth stay. We value teamwork and a proactive attitude, with responsibilities including handling payments, posting charges, and resolving guest issues
Job description
The Crescent Hotels & Resorts is seeking a Front Desk Agent in New Haven, CT. You will greet guests, handle registrations, and assist with guest inquiries to ensure high satisfaction. Excellent communication in English and a professional appearance are required.
The role involves coordinating with housekeeping, engineering, and F&B to ensure a smooth stay. We value teamwork and a proactive attitude, with responsibilities including handling payments, posting charges, and resolving guest issues
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