Guest Experience Front Desk Specialist

GetHired, Inc.; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

GetHired, Inc. in Denver seeks a Front Desk Clerk to ensure guest satisfaction through courteous service and efficient check-in/out procedures. You will post charges accurately and assist guests with requests while maintaining brand standards and seamless operations.

Responsibilities include greeting guests, processing payments, reconciling accounts, and coordinating services across hotel departments to enhance the guest experience and drive revenue.

Qualifications

• Greet guests with genuine hospitality and professional demeanor.
• Register/check-in guests per Brand standards and payment method.
• Post transactions to guest and master accounts.
• Reconcile balances and handle cashier duties accurately.

Responsibilities

• Process reservations, cancellations, and check-out efficiently.
• Upsell to maximize room revenue and occupancy.
• Coordinate guest services with other hotel departments.
• Maintain cash drawer and financial record integrity.
• Assist with guest requests and escalations as needed.

Skills

Guest service

Cash handling

Communication

Multitasking

Teamwork

Tools

PMS software

PBX system

POS / Cash register

Job description

GetHired, Inc. in Denver seeks a Front Desk Clerk to ensure guest satisfaction through courteous service and efficient check-in/out procedures. You will post charges accurately and assist guests with requests while maintaining brand standards and seamless operations.

Responsibilities include greeting guests, processing payments, reconciling accounts, and coordinating services across hotel departments to enhance the guest experience and drive revenue.