Guest Experience Specialist — Front Desk

Fremont Economic Development Corporation; Colorado; On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused hotel in Colorado is seeking a Front Desk Agent to join their team. The position highlights excellent customer service and requires experience in hotel front desk operations. Duties include greeting guests, managing check-ins and check-outs, and handling reservations. Ideal candidates will be reliable, customer-focused, and open to shifting schedules. This role offers both part-time and full-time opportunities.

Qualifications

• Hotel front desk experience is required.
• Must have flexible availability for shift coverage.
• Experience with marketing initiatives is beneficial.

Responsibilities

• Greet and assist guests professionally.
• Perform check-ins and check-outs accurately.
• Manage reservations and guest inquiries.
• Resolve guest concerns promptly.

Skills

Customer service skills

Communication skills

Attention to detail

Flexibility

Reliability

Job description

A community-focused hotel in Colorado is seeking a Front Desk Agent to join their team. The position highlights excellent customer service and requires experience in hotel front desk operations. Duties include greeting guests, managing check-ins and check-outs, and handling reservations. Ideal candidates will be reliable, customer-focused, and open to shifting schedules. This role offers both part-time and full-time opportunities.