Guest Services Lead — Front Desk (Denver)

Highgate Hotels, LP; Denver (CO); On-site; USD 44,100 - 53,900; Full time

Benefits offered by this job

Medical coverage

Dental and vision benefits

Travel discounts

Paid time off

Retirement 401(k) Program

Job summary

Highgate Hotels, LP in Denver is seeking a Front Desk Supervisor dedicated to providing courteous and efficient service to guests. This role requires handling check-ins and check-outs, answering guest inquiries, and maintaining a clean work area. The ideal candidate should possess excellent customer service skills, computer experience, and a high school diploma.

We offer competitive benefits including medical coverage, paid time off, and travel discounts at our hotels. Join our team to work in a dynamic and welcoming environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Computer experience required.

Responsibilities

• Answer inquiries from guests regarding services.
• Handle check-ins and check-outs in a friendly manner.
• Maintain cleanliness of work area.
• Assist guests with safe-deposit boxes.
• Perform tasks and duties timely as per checklist.

Skills

Customer service experience

Computer experience

Attention to detail

Verbal and written communication

Multitasking

Education

High school diploma or equivalent

College coursework in a related field

Job description

Highgate Hotels, LP in Denver is seeking a Front Desk Supervisor dedicated to providing courteous and efficient service to guests. This role requires handling check-ins and check-outs, answering guest inquiries, and maintaining a clean work area. The ideal candidate should possess excellent customer service skills, computer experience, and a high school diploma.

We offer competitive benefits including medical coverage, paid time off, and travel discounts at our hotels. Join our team to work in a dynamic and welcoming environment.