Guest Experience Front Desk Lead

Ascent Hospitality; Huntsville (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401k with employer match

Paid PTO

Team Member Hotel Discount Program

Job summary

Ascent Hospitality in Huntsville, Alabama is seeking a dedicated Front Desk Agent to ensure a welcoming experience for guests. This role involves greeting guests, handling reservations, and maintaining communication with hotel departments.

The ideal candidate will possess strong communication skills, previous hotel experience preferred, and a high school education or equivalent. Ascent Hospitality offers competitive salary and benefits including health insurance and a 401k with employer match.

Qualifications

• Previous experience as a Front Desk Agent preferred.
• Must have excellent communication and organizational skills.
• Must be familiar with office equipment.

Responsibilities

• Greet guests and maintain professional conduct.
• Complete registration process and handle payments.
• Maintain effective communication with hotel departments.

Skills

Communication

Organizational skills

Customer service

Ability to work flexible shifts

Education

High school education or equivalent

Some college preferred

Tools

Computer

Job description

Ascent Hospitality in Huntsville, Alabama is seeking a dedicated Front Desk Agent to ensure a welcoming experience for guests. This role involves greeting guests, handling reservations, and maintaining communication with hotel departments.

The ideal candidate will possess strong communication skills, previous hotel experience preferred, and a high school education or equivalent. Ascent Hospitality offers competitive salary and benefits including health insurance and a 401k with employer match.