Guest Experience & Front Desk Coordinator

Atria Senior Living; Tucson (AZ); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Atria Senior Living is seeking a friendly, customer-focused front desk/administrative assistant to support daily operations within the community. You will handle front-desk calls, greet visitors, and route inquiries to the appropriate staff.

You will also help manage calendars, coordinate guestroom reservations, handle mail and deliveries, and perform general clerical tasks to keep the community running smoothly.

Qualifications

• Must have solid communication and courteous attitude in person and on the phone.
• Ability to read and write simple notes and memos, and convey information clearly.
• Able to operate basic office equipment and schedule calendars.
• Comfort with handling payments and basic clerical tasks as part of daily duties.

Responsibilities

• Answers incoming telephone calls cheerfully and forwards to appropriate personnel.
• Retrieves messages from voice mail and distributes to staff.
• Welcomes on-site visitors and notifies the appropriate staff.
• Coordinates guestroom reservations and maintains scheduling calendars.
• Handles mail and deliveries and maintains office supplies.
• Performs routine clerical tasks such as filing, copying, and faxing.
• Assists with transportation calendars and coordinating resident activities as directed.

Skills

Customer service

Telephone handling

Communication

Multi-tasking

Education

High school diploma or GED

Basic First Aid CPR certification

Job description

Atria Senior Living is seeking a friendly, customer-focused front desk/administrative assistant to support daily operations within the community. You will handle front-desk calls, greet visitors, and route inquiries to the appropriate staff.

You will also help manage calendars, coordinate guestroom reservations, handle mail and deliveries, and perform general clerical tasks to keep the community running smoothly.