Front Desk Concierge - Senior Living Community

Atria-Senior-Livin; San Juan Capistrano (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid holidays & PTO

Annual anniversary rewards

Health, dental, vision, life insurance

401(k) match

Tuition reimbursement

Job summary

Atria Senior Living is seeking a friendly, detail-oriented receptionist/clerical associate to greet visitors, answer calls, and support daily office operations. You will handle messages, provide community information, and assist with scheduling and basic billing tasks.

The role requires a high school diploma or GED, basic math, and good communication skills. Benefits include healthcare options, retirement plans, and paid time off for eligible staff.

Qualifications

• Customer service background and welcoming callers.
• Ability to read and comprehend simple instructions and memos.
• Effective written and verbal communication skills.
• Comfort with basic math and handling transactions.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented manner.
• Take and forward messages; retrieve voicemail; assist visitors.
• Provide information about the community and directions to residents and staff.
• Coordinate guestroom reservations and manage mail/ publications.
• Assist with office tasks and maintain office supplies and equipment.
• Collect rent checks and assist with basic billing information.

Skills

Customer service

Phone etiquette

Reading comprehension

Basic math

Education

High school diploma or GED

Job description

Atria Senior Living is seeking a friendly, detail-oriented receptionist/clerical associate to greet visitors, answer calls, and support daily office operations. You will handle messages, provide community information, and assist with scheduling and basic billing tasks.

The role requires a high school diploma or GED, basic math, and good communication skills. Benefits include healthcare options, retirement plans, and paid time off for eligible staff.