Resident Services Front Desk Coordinator

Atria Senior Living; Village of Rye Brook (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

PTO

Annual rewards

Health insurance

Dental

Vision

Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living is seeking an administrative support team member in the New York area to handle front-desk functions and essential clerical duties. You will greet visitors, answer calls, manage messages, and route information to staff, while maintaining calendars and coordinating reservations.

The role emphasizes strong communication, friendly customer service, and the ability to operate standard office equipment.

Qualifications

• HS diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Able to read and write simple correspondence and present information.
• Able to operate office equipment and handle basic math operations.
• Must successfully complete all Atria training programs.

Responsibilities

• Answer incoming calls in a cheerful, marketing-oriented manner and forward to the right staff.
• Take and deliver messages or transfer calls when needed.
• Greet on-site visitors and direct them to the appropriate staff or department.
• Coordinate guestroom reservations and maintain calendars (appointments, transportation, beauty).
• Manage mail and publications, and route deliveries and faxes.
• Maintain office supplies and equipment and support clerical tasks as needed.
• Assist with billing information and collecting rent checks from residents and families.
• Assist with store purchases and meal tickets handling as required.
• May drive the company vehicle for community-related activities where required.

Skills

Customer service

Communication

Time management

Multitasking

Education

High school diploma or GED

Tools

Telephone system

Copy machine

Fax machine

Job description

Atria Senior Living is seeking an administrative support team member in the New York area to handle front-desk functions and essential clerical duties. You will greet visitors, answer calls, manage messages, and route information to staff, while maintaining calendars and coordinating reservations.

The role emphasizes strong communication, friendly customer service, and the ability to operate standard office equipment.