Front Desk & Guest Experience Coordinator

Atria Senior Living - Lincoln Place; Lincoln (RI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid holidays

PTO

Annual anniversary rewards

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - Lincoln Place is hiring for a clerical-focused role to support daily front-office operations in a senior living community. You will answer calls, greet visitors, manage messages, and assist with reservations and resident needs.

The position requires a GED or high school diploma, basic First Aid/CPR, and completion of Atria training. Flexibility with shifts and attention to detail are important.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
• Able to perform basic math and handle standard office tasks.

Responsibilities

• Answer incoming telephone calls cheerfully and forward to appropriate personnel.
• Retrieve messages from voice mail and forward to staff.
• Greet on-site visitors and provide directions and information.
• Coordinate guestroom reservations and maintain resident lists.
• Manage mail, publications, and office supplies; route deliveries and faxes.
• Handle rent checks and coordinate with bookkeeping for billing.
• May drive company vehicle if required by the community.
• Perform other duties as assigned.

Skills

Reading & writing

Basic math

Customer service

Communication

Flexible schedules

Education

GED or high school diploma

First Aid & CPR certification

Training program completion

Job description

Atria Senior Living - Lincoln Place is hiring for a clerical-focused role to support daily front-office operations in a senior living community. You will answer calls, greet visitors, manage messages, and assist with reservations and resident needs.

The position requires a GED or high school diploma, basic First Aid/CPR, and completion of Atria training. Flexibility with shifts and attention to detail are important.