Guest Experience & Front Desk Coordinator

CBRE HV; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE HV is seeking an Experience Coordinator to shape daily workplace experiences at a high-performing site. You will greet visitors, manage front-of-house operations, and ensure events run smoothly while maintaining security and service standards.

The role covers visitor management, mail and supply coordination, vendor liaison, and on-site event planning. A strong background in hospitality and customer service is essential to thrive in a fast-paced environment.

Qualifications

• 2+ years of experience in customer service, hospitality, or a workplace environment.
• Comfortable with standard workplace tools (email, documents, spreadsheets, scheduling).
• Experience in corporate, hotel, or premium service environments and familiarity with visitor management or workplace coordination tools is preferred.

Responsibilities

• Greet visitors and manage front-of-house operations to create a welcoming, secure environment.
• Coordinate mail, supplies, onboarding, and vendor communication to ensure smooth office functioning.
• Plan and support on-site events, space reservations, setup/teardown, and catering or activity coordination.

Skills

Customer service

Hospitality

Communication

Tools

Email tools

Documents

Spreadsheets

Scheduling

Job description

CBRE HV is seeking an Experience Coordinator to shape daily workplace experiences at a high-performing site. You will greet visitors, manage front-of-house operations, and ensure events run smoothly while maintaining security and service standards.

The role covers visitor management, mail and supply coordination, vendor liaison, and on-site event planning. A strong background in hospitality and customer service is essential to thrive in a fast-paced environment.