Front-of-House Experience Coordinator

CBRE; Boston (MA); Vor Ort; USD 55.000 - 62.000; Vollzeit

Benefits dieser Stelle

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Zusammenfassung

CBRE is seeking an experienced Workplace Experience Coordinator to own front-of-house operations, greet visitors, manage arrivals, and ensure a welcoming, secure environment. You will handle visitor passes, telephone reception, and respond to inquiries with professional solutions.

The role also covers workplace services, including mail, supplies, onboarding, and coordinating with vendors to maintain service levels. You will organize on-site events and ensure smooth setup and teardown.

Qualifikationen

• Minimum 2 years of experience in customer service, hospitality, or workplace environment.
• Comfortable with standard workplace and collaboration tools (email, documents, spreadsheets, and scheduling).
• Preference for experience in corporate, hotel, or premium service environments; familiarity with visitor management and vendor coordination.

Aufgaben

• Greet visitors, issue passes, apply security protocols and keep the site secure.
• Answer calls professionally and create a strong first impression.
• Acknowledge inquiries and resolve issues for employees, guests, and coworkers.

Kenntnisse

Customer service

Visitor management

Event coordination

Scheduling & admin tools

Tools

Email

Spreadsheets

Documents

Scheduling tools

Jobbeschreibung

CBRE is seeking an experienced Workplace Experience Coordinator to own front-of-house operations, greet visitors, manage arrivals, and ensure a welcoming, secure environment. You will handle visitor passes, telephone reception, and respond to inquiries with professional solutions.

The role also covers workplace services, including mail, supplies, onboarding, and coordinating with vendors to maintain service levels. You will organize on-site events and ensure smooth setup and teardown.